MY MENU

Ask your every questions in Dubuplus

DUBUPLUS
CUSTOMER SUPPORT

FAQ

FAQ(EN)

Title
When do I receive a service expiration notification for my paid service?
Author
Administrator
Date Created
08/08/2017
Attachment0
Views
1761
Content


The time of expiration notification message for Dubuplus paid service are different depending on the payment plans.

 

- Yearly: The notification email will be sent before 30 days - 15 days - 7 days- a day from the expiration date.

- Monthly: The notification email will be sent before 7 days -1 day from the expiration date.


 

# If you want to check the expiration date?

1. Go to Preferences – Management of Paid Services

2. You can check your purchase history, payment method, expiration date, and cancellation of payment.

 


# Note!

If you do not want to renew your paid service, cancel the payment.

If you do not cancel before the renewal date, it will be automatically charged. 

Copy URL

Select the entire URL below to copy.

Edit Comment

Enter your password to edit the post.

Delete CommentDelete Post

Enter your password to delete the post.