FAQ
FAQ(EN)
- Title
- When do I receive a service expiration notification for my paid service?
- Author
- Administrator
- Date Created
- 08/08/2017
- Attachment0
- Views
- 1756
The time of expiration notification message for Dubuplus paid service are different depending on the payment plans.
- Yearly: The notification email will be sent before 30 days - 15 days - 7 days- a day from the expiration date.
- Monthly: The notification email will be sent before 7 days -1 day from the expiration date.
# If you want to check the expiration date?
1. Go to Preferences – Management of Paid Services
2. You can check your purchase history, payment method, expiration date, and cancellation of payment.
# Note!
If you do not want to renew your paid service, cancel the payment.
If you do not cancel before the renewal date, it will be automatically charged.
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