MY MENU

Ask your every questions in Dubuplus

DUBUPLUS
CUSTOMER SUPPORT

FAQ

FAQ(EN)

Title
Cancel Auto payment for paid services
Author
Administrator
Date Created
08/08/2017
Attachment0
Views
1715
Content



In the case of Dubuplus yearly paid service, you will be informed about payment dates by email from 30 days ago.

 

# If you want to cancel your auto payment for your paid service,

1. Go to Preferences – Management of Paid Services

2. Click Management

3. Click Payment Status – Cancel auto pay to cancel your auto payment.

 

# Note!


- Yearly auto payment: Full refund before 14 days/ After 14 days, it will be regarded as ‘Cancel auto payment’, so your service will be maintained until the service expiration date (next payment date) and no refunds are possible.  

 

- Monthly auto payment: it is ‘Cancel auto payment’, so you can cancel your auto payment before the service expiration date (next payment date)  





Copy URL

Select the entire URL below to copy.

Edit Comment

Enter your password to edit the post.

Delete CommentDelete Post

Enter your password to delete the post.